Shipping and Policy:

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Delivery Time:

• Orders are delivered within 4 to 7 business days.

Shipping Rates:

• Shipping fees vary by governorate. (See table below for details.)

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🚚 Free shipping on orders over 1000 LE

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Return Policy:

Damaged or Defective Products:

• If your bottle arrives broken or defective, simply take a photo and send it to us via WhatsApp.

• We will replace it for free within 24 hours—quick, easy, and hassle-free.

At-Door Exchange Policy

Not your scent? No problem! You can exchange or return your order on the spot during inspection with the courier. In this case, you only pay the shipping fees.

Please note: Once the courier leaves, the order is final and cannot be returned.